Payment Policy – GlamNovas
Effective Date: February 28, 2025
At GlamNovas, we are dedicated to providing a secure, transparent, and seamless payment experience for our customers worldwide. This Payment Policy outlines the accepted payment methods, billing process, security measures, and other important details regarding your transactions. By making a purchase on our website, you agree to comply with the terms outlined below.
1. Accepted Payment Methods
We offer a variety of secure payment options to ensure convenience for our customers. All transactions are processed in USD ($) unless otherwise specified.
✔ Credit & Debit Cards – Visa, MasterCard, American Express, Discover
✔ Digital Payments – PayPal, Apple Pay, Google Pay
✔ Buy Now, Pay Later – Available through select providers at checkout
✔ Gift Cards & Store Credit – Redeemable during the payment process
✔ Bank Transfers – Available for bulk orders upon request
All payments are processed instantly, and customers receive an order confirmation email after a successful transaction.
2. Secure Payment Processing
At GlamNovas, we prioritize payment security to protect your financial data. We utilize:
✔ SSL Encryption – Ensures all transactions are secure and encrypted.
✔ PCI-DSS Compliance – Adheres to the highest payment security standards.
✔ Fraud Detection Systems – Monitors transactions to prevent unauthorized activity.
✔ Tokenization Technology – Ensures your card details are never stored on our servers.
We do not store credit card details on our system. All transactions are processed securely through trusted third-party payment gateways.
3. Billing & Charges
Before finalizing your purchase, you will see a detailed breakdown of charges, including:
✔ Product subtotal
✔ Applicable taxes (where required)
✔ Shipping fees (if applicable)
✔ Discounts, promo codes, or store credit applied
Customers are responsible for ensuring accurate billing details. If any discrepancies occur, please contact info@glamnovas.xyz immediately.
4. Currency & International Transactions
✔ All prices are displayed in USD ($).
✔ For international customers, your bank may apply conversion fees.
✔ International transactions may be subject to additional processing time based on your financial institution.
If you are unsure about potential currency conversion charges, please contact your bank before completing a transaction.
5. Payment Authorization & Order Confirmation
✔ Once a payment is successfully processed, customers receive an order confirmation email.
✔ If a payment is declined, you will receive a notification, and the order will not be processed.
✔ Some orders may require additional verification due to security checks or high-value purchases.
If you do not receive an order confirmation email within 30 minutes, please check your spam folder or contact info@glamnovas.xyz.
6. Failed or Declined Payments
A payment may be declined due to:
❌ Insufficient funds in the account.
❌ Incorrect card details entered.
❌ Expired or blocked credit/debit card.
❌ Bank-imposed spending limits or restrictions.
To resolve a declined transaction, please:
✔ Verify that your card details are correct.
✔ Contact your bank or payment provider to approve the transaction.
✔ Try using an alternative payment method.
If the issue persists, contact info@glamnovas.xyz, and our support team will assist you.
7. Buy Now, Pay Later (BNPL) Options
For added flexibility, we offer Buy Now, Pay Later (BNPL) services through third-party providers. This allows customers to split their purchase into installments.
✔ Eligibility and installment plans are determined by the BNPL provider.
✔ Late payments may result in penalties or interest fees from the provider.
✔ GlamNovas is not responsible for BNPL terms or agreements.
Customers should review the BNPL provider’s terms before selecting this payment method.
8. Gift Cards & Store Credit
✔ Gift cards and store credits are redeemable only on GlamNovas.
✔ To use a gift card, enter the unique code at checkout.
✔ Gift cards do not expire and cannot be exchanged for cash.
✔ Store credit may be issued for approved returns or special promotions.
If you experience issues with redeeming a gift card or store credit, contact info@glamnovas.xyz for assistance.
9. Refunds & Chargebacks
Refunds are processed in accordance with our Refund and Return Policy.
✔ Refunds are issued to the original payment method within 7-10 business days.
✔ Shipping fees are non-refundable unless the return is due to a GlamNovas error.
✔ Customers must request refunds within the allowed return window.
Unjustified chargebacks or fraudulent claims may result in:
❌ Account suspension or permanent ban from GlamNovas.
❌ Investigation by our fraud prevention team.
❌ Legal action in severe cases.
If you experience a billing issue, we encourage customers to contact us first before disputing a charge with their bank.
10. Taxes, Duties & Import Fees
✔ U.S. customers may be charged state sales tax based on their location.
✔ International customers are responsible for any customs duties, VAT, or import taxes.
✔ These charges are not included in the purchase price and vary by country.
Customers should check local regulations regarding import taxes before placing an international order.
11. Order Cancellation & Modifications
✔ Customers may cancel or modify their order within 24 hours of placing it.
✔ Once an order is processed and shipped, cancellations are no longer possible.
✔ Refunds for canceled orders will be issued within 7-10 business days.
To request a cancellation or modification, email info@glamnovas.xyz as soon as possible.
12. Compliance with Google AdSense & Consumer Protection Laws
Our Payment Policy is fully compliant with Google AdSense guidelines, ensuring transparent and secure payment practices. Additionally, we adhere to:
📌 General Data Protection Regulation (GDPR) – Protecting EU customers’ financial data.
📌 California Consumer Privacy Act (CCPA) – Providing clear payment terms for California residents.
📌 Federal Trade Commission (FTC) Regulations – Ensuring ethical and fair payment processing.
13. Contact Us
For any payment-related inquiries, please contact our customer support team:
📍 Address: 4016 Veltri Drive, Marquette, Michigan, United States
📞 Phone: 906-972-0237
📧 Email: info@glamnovas.xyz
🌐 Website: https://glamnovas.xyz/
✨ Thank you for choosing GlamNovas – where premium fashion meets secure and seamless shopping. 💫